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What you can expect at your next hair appointment

Hairdresser Cassandra Fitzgibbons cuts a customer's hair at the 395 East Plumb Lane Supercuts in Reno five days after Nevada Gov. Steve Sisolak announced phase one to reopen the State during the COVID-19 pandemic.
Hairdresser Cassandra Fitzgibbons cuts a customer's hair at the 395 East Plumb Lane Supercuts in Reno five days after Nevada Gov. Steve Sisolak announced phase one to reopen the State during the COVID-19 pandemic.(KOLO)
Published: May. 12, 2020 at 6:23 PM PDT
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Brace for a different experience the next time you go back to a barber shop or salon.

The Supercuts at 395 East Plumb lane is busy.

It's filled with chatter as cosmetologists cut hair, workers sweep and clean, with the phone ringing non-stop.

"I was so excited to see the girls. I cried," said Cosmetologist, Darnella Huskey about coming back to work.

This location reopened for the first time Saturday, May 9, the earliest time Gov. Sisolak would allow.

Co-owner Marcus Waite says he was watching Gov. Sisolak as he made the announcement Thursday May 7.

"I stood up, walked away from the computer, and started to work," he said.

"On Saturday at each store we turned away more than 150 people," Marcus said.

"Marcus can you tell me about the specific changes you have in place now?" asked KOLO 8 News Evening Anchor, Noah Bond.

"We have customers wait in their cars or wait outside until we call them in," Marcus.

This is one regulation the State of Nevada is requiring during phase one of reopening the State.

If a customer does not have a mask they will have the option to buy one for $1. Marcus says it's the price he paid to buy them.

"And then our stylists also wear a face mask because of the intimacy involved with the haircut," said Marcus.

"Every guest we have in here is required to have a new cape," said Co-owner, Lindsey Waite.

Each chair is sanitized between customers along with the credit card machine.

Customers are in every other seat, but this will soon change.

"I am working on getting walls to place between the chairs so we can have more stations going," said Lindsay.

This Supercuts only takes same day appointments and books up in the morning through noon to 1:00 p.m. On average, customers are waiting 1.5 to 3 hours after calling.

Marcus and Lindsey also own the Supercuts at 280 Vista Knoll Parkway, Suite 104 in Reno and they expect to open a third location in Sparks between early to mid-July at 287 Los Altos Parkway, Suite 101.

Copyright KOLO-TV 2020

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