RENO, Nev. (KOLO) - It's a busy day for James Diehl and Hunter Robbins. The two service technicians started their day early at a home in south Reno, working to replace an air conditioning system. This is just the first of several service calls that is packing their schedule Monday.
"Very busy," says Diehl, of Paul's Plumbing Heating and Air Conditioning. "Trying to expedite this process because we've got a lot of warm people we've got to get to today. We have quite a stacked schedule."
The homeowner realized Friday that her air conditioning wasn't working.
"I was surprised that they could come so quickly," says Patricia Miller, who owns the home.
She knows this isn't the only air conditioning repair business that is slammed this week.
"We're super busy," says Michael Keife, owner of Paul's Plumbing, Heating and Air Conditioning. "It didn't take long for the heat to take place. We've gone from the mid-50's to triple digits in one week and people are caught off-guard by their AC systems probably not working."
At The Home Depot in northwest Reno, they've been selling a lot of portable air conditioning units as well as swamp coolers and fans.
"Any time the temperatures get up there, people come are coming in trying to find a way to cool down," says Randy Dugan, Department Supervisor for The Home Depot.
Diehl says installing and servicing people's air conditioning units is not just a job. When temperatures reach record degrees like they're expected to this week, that cool air is a lifeline.
"It's beyond anything to get to a customer's house when it's warm," says Diehl, who says it's a priority for the company to make sure they get everyone serviced as soon as possible, no matter how busy they get. "We always joke about when it's cold, you can put a blanket on. When it's warm outside, there are very few things you can do to get cooler. So for us getting to the customer, even if it's getting an old system temporarily working, it's definitely something we pride ourselves on."