ABILENE, Texas (AP) - A lot of people gripe when they get high
summertime electric bills. But Kristin Harriger's bill was nearly
The Abilene, Texas, woman immediately called her provider,
Potentia Energy. She quickly learned that her bill was an error.
The utility provider also excused a $66,000 late fee listed on
Potentia told the Abilene Reporter-News (http://bit.ly/LIdYBn )
it had flagged the bill and had marked it to be held, but the bill
mistakenly got sent out.
The bill said Harriger was being charged 100,000 cents, or
$1,000, per kilowatt hour. The normal rate ranges from 8.2 cents to
Carmen Balver, director of the nonprofit protection group
Consumer Watchdog recommended contacting state officials if people run into difficulty while trying to settle a dispute about an