April 25, 2014
COLORADO SPRINGS, Colo. (AP) - A Colorado county clerk is
denying claims that his staff stopped answering phones because of
Some El Paso County officials had complained that the staff of
the county Clerk and Recorder's office stopped answering calls and
that recorded messages referring all callers to their offices.
However, County Clerk Bob Balink told The Associated Press on
Tuesday that the accusations were not true. He said no one has been
told to stop answering calls.
Balink said budget problems forced him to cut 26 positions late
last year, leaving all his offices scrambling to keep up with
calls. But he said everyone is still expected to answer phones.
Balink says many callers reach his office by mistake while
trying to reach another department.