September 1, 2014
Continental Airlines is blaming
"miscommunication among staff" for two different unaccompanied
girls being placed on wrong Continental Express flights over the
Eight-year-old Taylor Williams of College Station ended up in
Fayetteville, Ark., instead of Charlotte, N.C., on Saturday. She
was sent back to Houston and then to Charlotte to see her father.
Her mother, Wendy Babineaux, says she's never seen "so much
incompetence in all my life."
The next day 10-year-old Miriam Kamens, taking off from Logan
Airport in Boston, was sent to Newark, N.J., instead of Cleveland
to visit her grandparents.
Jonathan Kamens says for 45 minutes no one could tell him where
his daughter was.
Continental spokeswoman Kelly Cripe says both flights were being
loaded at the same time from the same doorway.