RENO, Nev. – Reno is soon to be home to a new business process outsourcer company that is opening a service support center that expects to initially employ up to 180 local residents, and potentially up to 300 employees within the next several years.
Fusion Contact Centers announced at a news conference attended by Nevada Governor Brian Sandoval, city, county and economic development leaders, that the company is leasing 14,000 square feet at the Jones Vargas Center, a Class A office building located at 300 East 2nd Street, in downtown Reno, Nev., across from the Reno Aces Ballpark.
Based in Arizona, Fusion Contact Centers was founded in 1999 and specializes in providing companies with customer care, technical support, billing inquiry, online gaming support (MMO), content management, back-office support, e-commerce, and inbound sales and retention through various support channels such as inbound voice, chat and email support.
“Fusion is excited to locate its newest facility here in the Greater Reno-Tahoe region. It will give our company access to an educated and available workforce,” said Ryan Romero, vice president of operations for Fusion Contact Centers.
“We see Reno as a highly desirable destination for both our clients and our employees, because of its proximity to the San Francisco Bay Area, its wealth of natural resources and its quality of life.”
Interested applicants can apply for Fusion positions by visiting the company’s website at www.fusioncontactcenters.com/careers, emailing firstname.lastname@example.org or calling 805.346.0093.