BBB Warns About Credit/Debit Card Scam

By: Staff Email
By: Staff Email

Better Business Bureau of Northern Nevada says people are getting text messages claiming their credit or debit card was deactivated. More banks are offering to send fraud alerts straight to your smart phone, but if you’re not careful you could be sharing your bank account information to the wrong people.

According to the BBB, this is how the scam works: you’ll get a text saying your card was deactivated and reactivating it is easy. You just need to call a customer service number and confirm some information. One commonly received message reads: "Your ATM card has been put on hold. Call Customer Department now 1-205-XXX-XXXX."

You dial the number given, and you get an on hold message. The message then instructs you to enter your 16 digit credit card number. Don't do it. It's a scam! Share your card information, and you will open yourself up to credit card fraud.

If you get this message then call your bank directly, don’t call the number you received or click on any links. The BBB says you should also ignore instructions to text "STOP" or "NO" to prevent future texts. This is a common way scammers can confirm if they have a real, active phone number.


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