May 27, 2015
DALLAS, Tex. – Southwest Airlines wants to make sure passengers show up for their flights or have to pay for them anyway.
In a new policy announced by the airline, Southwest Airlines will add a no-show policy for nonrefundable fares not canceled or changed before the departure.
That means a customer with a nonrefundable fare who doesn’t use or cancel their ticket funds, the remaining reservation will be canceled.
This goes into effect September 13.
Copyright 2015 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or email@example.com.