Pet Store Investigation Results Released

RENO, NV - A nearly 100-page report contains information about claims and documentation of puppies at the local pet store Pets R Us.

There are numerous complaints from customers who claimed the dogs had no water, or were matted with feces.

A follow-up by Animal Control Officers in many cases found the claims unfounded. There is an exception, Heather Walker's complaint.

“We saw Muffin and we fell in love with her,” says Walker. Three days after her purchase, Muffin got sick, so sick that she had to be put down about a week later.

Vets diagnosed the dog with Parvo, Roundworm, and Pneumonia.

In another documented case, a Goldendoodle puppy was sold from the store to a new owner whose vet eventually diagnosed the sick dog with Parvo virus. That dog has since recovered.

“They get sick, it is what happens,” said Joe Younger, Pet R Us Owner.

”You can't say exactly that, the virus eminated, that the virus came from the store. That's totally impossible,” says Henry Kostecki, DVM, a veterinarian for Pets R Us.

Those comments were given to us back in January from both the store owner and the veterinarian who was in charge of overseeing the medical care of the dogs.

According to the report, Dr. Kostecki's medical records of the animals were often insufficient, medications stored and prescribed for the animals weren't well-marked and directions to the staff were incomplete.

A reprimand by the Nevada State Board of Veterinary Medical Examiners board specifically references Muffin's Parvo case.

The board said Dr. Kostecki was negligent in that he failed to appreciate the Dachsund's condition, failed to document the condition, and failed to mention the dog should be retained.

The board also says the vet may have sacrificed fully caring for the puppies because of financial and profit considerations of the pet store.

Dr. Kostecki was ordered to pay fees and take additional continuing education courses.

The Nevada State Board of Veterinary Medical Examiners says he has done both of those things and is no longer providing medical care to pet stores.

Animal Control says it has proposed regulations that would give her officers more authority in instances like this, regulations they say are proactive, instead of reactive.

A public hearing on those regulations is Wednesday, August 27, 2014 at 5:30 in the evening at Rancho San Rafael Park.