RENO, NV -- The struggle continues again this week for unemployed Nevadans trying to get benefits. Our state's employment department is still having severe problems after a computer system changeover from two weeks ago.
Many people's fears were realized Saturday when the deadline for last week's claim filling came and passed without them getting paid. Many are worried it could be the second week without pay if something doesn't drastically change.
"I am down to like $200 dollars in my bank. I can't pay my rent. I can't buy food, I have to at least pay my phone bill because that is kinda a life line," said Melody Foster.
She's one of thousands of Nevadans who for the second week in a row is not sure she'll get paid
"In my opinion, they pretty much messed it up. it worked fine before," said Foster.
Foster is referring to Nevada's unemployment office and its filing system. A new website that was supposed to be up a week ago finally launched Monday, then quickly failed. The phone system acting in its place is still not working like it should.
"Today I have called over 200 times and it's just beeping and when you finally do get through to the phone line, it tells you that there is not a representative available due to unforeseen circumstances beyond their control," said Jennifer Beech
Beech says if she does not get through soon, it will be her third week without a check.
"I have not been able to pay my rent, I have a disconnect notice on my power, my car payment is not being paid," said Beech.
The catch 22 situation in all of this is people spend so much time trying to get their check, there is no time left to actually look for a job.
"I know that there is people who maybe take advantage of the system but a lot of us really don't do that," said Beech.
The Department of Employment, Training and Rehabilitation says the majority of people who have made claims have received their checks, but that does not account for the thousands of people who try to make claims but are unsuccessful because of this new system.