Nevada AG, Others Protest Random Cellphone Charges

By: AP Email
By: AP Email

LAS VEGAS (AP) - Nevada's top prosecutor is joining her counterparts in more than three dozen other states and territories to protest random charges on consumers' cellphone bills.

Nevada Attorney General Catherine Cortez Masto signed on to a letter sent this week to the Federal Trade Commission that focuses on so-called "cramming."

The practice involves third party charges being added to consumers' bills without their authorization. The charges typically range from $9.95 to $24.95 per month and are chalked up to goods and services that consumers never requested.

Masto says clients often don't realize the charges have been added, and struggle to get a refund.

The letter raises the concern that there aren't enough protections in place to prevent the scams or empower customers to fight the charges.


Comments are posted from viewers like you and do not always reflect the views of this station.
powered by Disqus
KOLO-TV 4850 Ampere Drive Reno, NV 89502
Copyright © 2002-2014 - Designed by Gray Digital Media - Powered by Clickability 213036181 - kolotv.com/a?a=213036181
Gray Television, Inc.