November 27, 2014
CARSON CITY, Nev. (AP) - The board overseeing Nevada's health insurance exchange is recommending another contractor be retained to assess the state's problem-plagued online market system.
The Silver State Health Insurance Exchange board of directors on Thursday endorsed Deloitte Consulting to evaluate the system set up Xerox. A proposed contract authorizing up to $1.5 million requires approval by the state Board of Examiners.
Deloitte is already part of Nevada's effort to set up its own health exchange under the Affordable Care Act. It developed the state system to determine Medicaid eligibility and verify income and Social Security information through federal data hubs.
Xerox was awarded a $75 million contract to develop Nevada's online web portal and call center. But the operation has been riddled with problems including lost payments and computer errors.
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