RENO, Nev. - With a little more than two months left in winter, it's likely we could have another snow storm like we saw over the holidays. Meaning the snow plows will come out, but will your street be cleared?
Everyday around 4 p.m., Joan Lynam waits outside her house in Northwest Reno for her daughter to come home from school.
"My concern is that she has special needs and is picked up by a bus," Lynam said. "The problem is they never clear this road."
Lynam lives in a neighborhood tucked behind Sharlands and Mae Anne. Though the snow on her street has melted, the recent snow storm reminded her of a time when that was not the case.
"I've had to walk [my daughter] up to where Sharlands meets Mae Anne, and it's a long walk for someone with special needs."
Lynam says she has never seen a plow on her street in the six years she has lived in the neighborhood. She says a couple years ago when we last had a lot of snow, she sent an email to the City of Reno requesting plow service, but never received a response.
According to the city, it's common that many neighborhood streets go unplowed.
"We have over 2200 lane miles within the city," Michele Anderson, spokeswoman for the City of Reno said. "The first priorities we look at are going to be those most traveled roadways. We focus on areas directly surrounding a school and then the higher elevations."
Anderson says often time streets are too tight for the plows to get through. Or there's not a safe place to put the snow and would make it more dangerous for neighborhoods.
But if you're like Lynam and have special needs, you can submit a request to have your street plowed with the city.
"We've had people who have had dialysis and need to get to an appointment, we urge people with a high situation like that to contact Reno Direct," Anderson said.
Reno Direct is a non-emergency call center that will put you in tough with the appropriate department that will handle your request.
If you're concerned about getting your child to school, the school district is also available to help if you contact the district's Special Needs Manager.
"We've even gone so far as to send someone in with a 4-wheel drive," Rick Martin, Director of Transportation for the Washoe County School District said. "We try very, very hard to get all of our students to school even in the most adverse weather."
To contact Reno Direct call 334-INFO. If you'd like to get in touch with the WCSD Special Needs Manager, you can fill out a form available on the school district's website at