Four employees at a local company say a snowplow caused serious damage to their cars during Friday's storm, but when they contacted Nevada's Department of Transportation, they were angry with how the agency handled it.
Witnesses say the plow didn't hit the cars, but debris and snow from the road did. It happened Friday while snowplows were cleaning up the snow on South Virginia Street near Damonte Ranch.
Randy Sorensen says he saw it all happen from the window of his office at a local logistics company.
"We saw two NDOT snowplows drive by at a high rate of speed, one following the other and just throwing a lot of snow into our parking lot on top of our vehicles.”
He says he was first surprised at how fast the plows were traveling, then shocked by the wave of debris and the damage it left behind.
“Broken headlights, dents in the bodies of the vehicles, broken windshields. One windshield was completely collapsed in on the dash and there was glass all over in the vehicle.”
Sorensen says when he called NDOT to find out how he and his employees could get reimbursed; the woman on the phone blew him off, saying the agency would only be held responsible for paying deductibles.
“It was like they didn’t care, like we were putting them out.”
NDOT spokesman Scott Magruder says his agency takes these type of allegations seriously, but NDOT’s number one priority during a storm is to clear the roads. He says this is the only complaint he got during last week’s storm…and that severe snowplow damage is rare.
"File a claim and let the process take care of itself. We’ll investigate and it their needs to be any action, we’ll take it against the individual and pay restitution."
Sorensen feels he and his employees shouldn’t have to pay anything…he says even if NDOT pays their deductibles, their insurance could still go up.
“I’d like to see a more professional response from NDOT, for them to show a little compassion for the people they caused damage to. To show responsibility and correct this so money wouldn’t come out of our pocket. Our cars were just parked in the parking lot.”
Sorensen says the claim form instructs those with damage to their vehicles to have two estimates done. It also says that any claim over $100 must be notarized before NDOT will consider it.