Digital Television Survey
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On Friday, June 12th at 5:00am, KOLO-TV will complete the transition to digital television.   Viewers who receive KOLO-TV with an antenna over the air will likely need to rescan their converter boxes or Digital TV’s at that time.   If after rescanning, you still cannot receive KOLO,  fill out the form below which will be directed to our engineers.  

For more information, try calling:

 

FCC Hotline:  1-800-CALL-FCC
KOLO DTV Hotline:  775-351-0206

 

1.Do you use satellite or cable to watch local channels? If yes, please contact your provider to see why you are not getting any signal.*
Yes
No
2.Do you have a digital ready television? If yes, skip to question 4.*
Yes
No
3.Are you using a digital converter box?
Yes
No
4.Is your TV/Converter box hooked up to a digital antenna?*
Yes
No
5.Is your TV/Converter box hooked up to an outside rooftop antenna? If no, skip to question 8.*
Yes
No
6.Is the outside antenna pointed towards Slide Mountain?
Yes
No
7.If not, where is your antenna pointed?
8.Is your TV/Converter box hooked up to a set-top antenna or rabbit ears?
Yes
No
9.Have you tried re-scanning for digital channels?*
Yes
No
10.What digital stations are you receiving?
Channel 2 KTVN
Channel 4 KRNV
Channel 5 KNPB
Channel 8 KOLO
Channel 11 KRXI
Channel 21 KAME
None
11.Contact Information
Name*
Phone Number*
E-Mail*
Address*
City*
Zip Code*
Best time to call*
12.Please enter your date of birth.
Month* Day* Year*
13.Terms and Conditions
   YES, I have read, understand, and agree to the Web site usage agreement and privacy policy.
* represents required fields
Children under the age of 13 may not submit this form.

If you need additional assistance, you can e-mail us at dtv@kolotv.com.  You can also call us at 775-858-8888, or you can call the FCC at 888-CALL-FCC (888-225-5322).


Digital Changeover Questions Answered
Have questions about the transition? Click here to get them answered!


The Digital TV Transition
In 2009, the era of analog broadcast television in the United States will end, as the nation completes its transition to an all-digital system. While this change will mark the end of the traditional analog method of broadcasting over-the-air television, it won’t signal the end of free broadcast television, and your favorite broadcast programs and local television stations will still be available.

Consumers that subscribe to a "pay" television service such as cable and satellite aren’t likely to be affected by the switch, but if you currently receive analog television over the air or via an antenna, you’ll need to take action to continue watching your favorite stations.
What You Need to Know
TV sets that currently receive programming through cable or satellite are not likely to be affected by the transition to digital.

However, TV sets that rely on "over the air" broadcasting with an antenna (set-top or rooftop) to receive a signal will be affected by the cutoff of analog broadcasts in 2009. You will need to consider one of the following options:

  • Purchase a digital-to-analog converter box that plugs into an existing television. The boxes, which are expected to cost between $50 - 70 will be available for purchase in 2008. Beginning on January 1, 2008, U.S. households can request up to two coupons valued at $40 each. Each coupon can go toward the purchase of a single set-top converter box that will allow you to continue watching FREE "over-the-air" television on an analog set. CLICK HERE for more information.
  • Subscribe to a cable, satellite or telecommunications service provider if all desired local broadcast stations are carried by that service.
  • Purchase a new television set with a built in digital tuner. Any of these steps will ensure that "over-the-air" television consumers will continue to receive programming.