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Posted: 6:33 AM Nov 2, 2009
Southwest Apologizes To Mom Kicked Off Flight With 2 Year Old
A spokesman for Southwest Airlines says the carrier has apologized to a mother who was kicked off a plane along with her unruly 2-year-old last week. Reporter: APEmail Address: news@kolotv.com |
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11 Comments 
A spokesman for Southwest Airlines says the carrier has apologized to a mother who was kicked off a plane along with her unruly 2-year-old last week.
Spokesman Chris Mainz said the airline called Pamela Root on Friday to apologize. He says Root also will receive a refund and a $300 travel voucher.
The crew bounced Root and her son Adam off the San Jose-bound flight because passengers could not hear preflight safety announcements.
Root says she was confident Adam's screams of "Go! Plane! Go!" and "I want Daddy!" would subside after the plane took off Monday in Amarillo, Texas.
The 38-year-old mom said she hoped to be compensated for the portable crib and diapers she had to buy for the extra night away from home.
Copyright 2009 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Latest Comments
If I flew, I would not want to fly with a screaming child either. I am scared to fly to start with and having a screaming child would make it even worse.
how many of you actually have children. sometimes no matter how much you teach them when they get excited you cant control them and if you think you can then i feel sorry for the children you do have and the ones you will have. because if you read the article he was excited about the plane. my advise to all of you is learn patients
I have to agree with Candy. Parents need to teach children to respect others.
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